ABM Account Planning Workshop
ABM Account Planning Workshop
Develop a comprehensive account-based marketing plan for a high-value target account, including stakeholder mapping, personalized campaign plays, and measurement.
Instructions
Objective
Learn to execute targeted, personalized campaigns for specific accounts rather than broad-based lead generation.
Instructions
1. Build Your Target Account List
Step 1: Define Account Selection Criteria
What makes an account worthy of ABM investment?
☐ Revenue Potential: Minimum deal size $_ ARR
☐ Strategic Value: [Logo prestige / Industry leadership / References]
☐ Product Fit: Strong match to ICP
☐ Reachability: Have connections or can get intros
☐ Timing: Showing buying signals or budget available
Step 2: Source Account List
Where will you find target accounts?
- Existing database (warm leads/customers)
- LinkedIn Sales Navigator searches
- Intent data platforms (6sense, Bombora)
- Conference attendee lists
- Partner referrals
- Industry associations
Generate Initial List:
Create list of 30-50 potential accounts matching criteria
2. Tier Your Accounts
Segment accounts by priority and resource allocation:
Tier 1: Strategic Accounts (5-10 accounts)
- Characteristics: Highest value, best fit, strong win potential
- Approach: One-to-one, highly personalized
- Resources: Dedicated account team, custom content, executive engagement
- Budget per account: $_
Tier 2: Target Accounts (20-30 accounts)
- Characteristics: High value, good fit
- Approach: One-to-few, personalized at scale
- Resources: Account-specific campaigns, some customization
- Budget per account: $_
Tier 3: Watch List (50-100 accounts)
- Characteristics: Potential future targets
- Approach: One-to-many, light touch
- Resources: Targeted ads, relevant content, monitoring
- Budget per account: $_
Your Account Tiers:
Tier 1 Accounts:
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Selection rationale: Why these 5?
3. Deep Research (Pick 1 Tier 1 Account)
For this exercise, focus on ONE Tier 1 account:
Account Name: _
Company Overview:
- Industry: _
- Size: _ employees
- Revenue: $_
- Headquarters: _
- Public/Private: _
- Funding: _
Business Context:
- Recent news: _
- Growth trajectory: _
- Strategic initiatives: _
- Competitive pressures: _
- Technology investments: _
Why Target Them:
- Deal size potential: $_
- Strategic fit: _
- Timing/trigger events: _
- Differentiators we offer: _
Current Relationship:
- No relationship
- Past interaction
- Active lead
- Existing customer (upsell opportunity)
Describe: _
4. Stakeholder Mapping
Identify key players in the buying committee:
Primary Stakeholders:
Person 1:
- Name: _ (if known)
- Title: _
- Department: _
- Role in decision: [Economic Buyer / Champion / Influencer / User / Gatekeeper]
- LinkedIn: _
- Priorities: _
- Pain points: _
- How to engage: _
Person 2: [Same template]
Person 3: [Same template]
Person 4: [Same template]
Stakeholder Matrix:
| Name | Title | Role | Priority | Status |
|---|---|---|---|---|
| John Smith | CTO | Technical Buyer | Security, integration | Not contacted |
| Sarah Johnson | VP Ops | Economic Buyer | ROI, efficiency | Warm (past webinar) |
| Mike Chen | PM | Champion | Ease of use | Cold |
| Lisa Davis | CFO | Final Approver | Budget, value | Cold |
Org Chart:
Sketch simple hierarchy showing reporting relationships
Buying Committee Dynamics:
- Who has most influence? _
- Who is easiest to reach? _
- Who could block the deal? _
- Who is our likely champion? _
5. Value Proposition for This Account
Craft account-specific messaging:
Generic Value Prop:
"[Product] helps companies [solve problem] to [achieve outcome]"
Account-Specific Value Prop:
"For [Account Name], [Product] can help you [specific challenge they face] by [specific capability], enabling you to [specific business outcome they care about]."
Example:
"For Acme Corp, CloudSync can help you unify collaboration across your 500-person distributed workforce (you mentioned remote work challenges in your Q3 earnings call) by providing a single secure platform for all team files, enabling you to reduce tool sprawl and improve your team productivity KPI by 20%."
Your Account Value Prop:
Proof Points:
Why should they believe us?
- Similar customer: "We helped [Similar Company] achieve [Result]"
- Relevant case study: _
- Unique capability: _
- ROI data: _
6. Design ABM Campaign Plays
Create 4-6 touchpoints over 8-12 weeks:
Play 1: [Name]
- Tactic: _
- Target: [Which stakeholders]
- Message: _
- Channel: _
- Timeline: Week _
- Owner: [Marketing / Sales / Exec]
- Goal: _
Example ABM Plays:
Play 1: Custom Research Mailer
- Tactic: Physical mail package
- Target: CEO + CFO
- Message: Industry benchmark report with their company's estimated metrics highlighted
- Channel: Overnight mail with handwritten note
- Timeline: Week 1
- Owner: Marketing + AE
- Goal: Get on their radar, prompt reply or meeting request
Play 2: LinkedIn Engagement
- Tactic: Targeted LinkedIn connection + engagement
- Target: All 4 stakeholders
- Message: Connect, engage with their posts, share relevant insights
- Channel: LinkedIn (organic + InMail)
- Timeline: Weeks 1-4 (ongoing)
- Owner: AE + SDR
- Goal: Build familiarity, warm up for outreach
Play 3: Account-Specific Landing Page
- Tactic: Personalized microsite
- Target: All stakeholders
- Message: "Welcome [Account Name]" with custom ROI calculator, case studies from their industry, video message from our CEO
- Channel: Custom URL sent via email, featured in ads
- Timeline: Week 2
- Owner: Marketing
- Goal: Demonstrate investment in them, gather intent data
Play 4: Targeted Ads
- Tactic: LinkedIn ad campaign
- Target: Decision-makers at this account only
- Message: "[Account Name], see how companies like yours are solving [Problem]"
- Channel: LinkedIn Matched Audiences
- Timeline: Weeks 2-6
- Owner: Marketing
- Goal: Stay top-of-mind, drive to landing page
Play 5: Executive Introduction Email
- Tactic: Warm email from our exec to their exec
- Target: CEO or relevant C-level
- Message: Brief intro, mention mutual connection or shared interest, offer insights on [Industry Challenge], suggest coffee chat
- Channel: Email (researched personal address if possible)
- Timeline: Week 3
- Owner: Our CEO + AE
- Goal: Open door for conversation
Play 6: Exclusive Event Invitation
- Tactic: Invite to private roundtable or dinner
- Target: CTO + VP Ops
- Message: "We're hosting 10 [Industry] leaders to discuss [Trend] – would you join us?"
- Channel: Personalized email + follow-up call
- Timeline: Week 4 (event Week 6)
- Owner: Marketing + AE
- Goal: Face time, relationship building
Your ABM Plays (design 4-6):
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7. Campaign Timeline
Map all plays on a timeline:
Week 1: [Play 1: Mailer sent]
[Play 2: LinkedIn outreach begins]
Week 2: [Play 3: Landing page live]
[Play 4: Ads launched]
[Play 2: Continue engagement]
Week 3: [Play 5: Exec email sent]
[Plays 2, 4: Ongoing]
Week 4: [Play 6: Event invitation]
[Follow-ups on Plays 1, 5]
Week 6: [Play 6: Event happens]
[SDR call to schedule demo]
Week 8: [Demo/discovery call]
[Custom proposal prep]
Week 10: [Proposal presented]
[Negotiation]
Week 12: [Close]
Your timeline:
[Create week-by-week plan]
8. Measurement & Success Criteria
Leading Indicators:
- Stakeholder engagement: ___ of 4 stakeholders respond
- Website visits: Account visits landing page ___ times
- Content consumption: ___ assets viewed
- Meeting scheduled: Yes/No
Milestone Goals:
- Week 4: First meaningful conversation
- Week 8: Demo/discovery completed
- Week 12: Proposal delivered
- Week 16: Close (Optimistic)
- Week 24: Close (Realistic)
Success Metrics:
- Primary: Deal closed, $_ ARR
- Secondary: Opportunity created (even if not yet closed)
- Tertiary: Engaged stakeholders, intel gathered
Account Engagement Score:
Track cumulative engagement:
- LinkedIn connection accepted: +5 points each
- Email opened: +2 points
- Landing page visit: +10 points
- Content download: +15 points
- Meeting scheduled: +50 points
- Demo completed: +100 points
Target score: 100+ points indicates hot account
9. Team Roles & Responsibilities
Account Team Structure:
Account Executive: _ (name)
- Role: Primary relationship, owns revenue
- Responsibilities: Outreach, meetings, proposals, close
SDR/BDR: _
- Role: Prospecting and qualification
- Responsibilities: LinkedIn engagement, initial emails, scheduling
Marketing Manager: _
- Role: Campaign execution
- Responsibilities: Content creation, ad campaigns, landing page, events
Executive Sponsor: _
- Role: High-level engagement
- Responsibilities: Exec-to-exec outreach, event hosting, final negotiations
Weekly Sync: [Day/Time] to review progress and coordinate
10. Risk Assessment & Contingencies
Potential Obstacles:
Risk 1: Can't reach decision-makers
- Mitigation: Use multiple channels, find warm intro, engage lower-level champions first
Risk 2: Timing isn't right (no budget this year)
- Mitigation: Build relationship for future, offer pilot/POC, stay engaged
Risk 3: Competitor is entrenched
- Mitigation: Lead with differentiation, find dissatisfaction with incumbent, offer migration support
Risk 4: Deal complexity/politics slow things down
- Mitigation: Map all stakeholders early, address concerns proactively, exec sponsorship
Your risks:
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Deliverable
Create an ABM Account Plan (3-5 pages) for your Tier 1 account including:
- Account Profile (1 page)
- Company overview
- Business context and trigger events
- Why we're targeting them
- Estimated deal value
- Stakeholder Map (1 page)
- Key decision-makers and roles
- Org chart
- Engagement status
- Buying committee dynamics
- Campaign Strategy (2 pages)
- Account-specific value proposition
- 4-6 ABM plays with details
- Timeline and milestones
- Success metrics
- Team & Execution (1 page)
- Roles and responsibilities
- Communication plan
- Risk mitigation
Bonus: Create 1-2 actual assets (e.g., draft the personalized email, mockup the landing page)
Outcome
You'll have:
- Focused targeting on high-value accounts
- Personalized approach that stands out
Your submission
Write your response. Submissions are saved to your account and reviewed by an instructor.